Hotel Review: The Furama, Kuala Lumpur, Malaysia - Credit Card Fraud and Poor Customer Service Skills

Hotel: The Furama
Location: Bukit Bintang, Kuala Lumpur, Malaysia
Alleged Star Rating: 4 Stars
Decided Star Rating: 2-3 to be generous, but I'd take a hostel over this on principle
Cost: About $65 CAD per night on 55% discount through www.Agoda.com, for a ten day stay
Disabilities Access Rating: Strong
Vegetarian Suitability: Moderate
Food Quality: Leaves something to be desired
Cleanliness: Moderate--could have been worse
Location: Very close to Bukit Bintang Times Square Mall
Sleep Quality: Not much sound-proofing, but not busy enough to be a problem
Service: Don't even get me started.
Conclusions: Don't even bother.

Details...

May 18th, 2013 - Kuala Lumpur Butterfly Park, Malaysian Monkeys, and Indian Food

Today was the GREATEST day. I say this with no word of a lie—we had the absolute best time!

Now, I’ll need to explain a few things before I tell you more, so that this makes sense, so bear with me for a few sentences.

May 17th, 2013 - Berjaya Times Square Mall

We woke up early and hungry on this, the first official day of our trip/visa-run to Malaysia! Nothing much was open, so we wandered across to the massive Berjaya Times Square located directly north of the Furama. A more complicated endeavor than you might imagine—first, it was pouring cats and dogs outside, so we had to ask the concierge if we could borrow an umbrella. A 30 ringgit deposit (about ten bucks CAD), and we were off to the races!

Crossing the street is easier in Kuala Lumpur than it is in Thailand because 90% of the streets seem to be one-way, separated by dividers. You only have to check in one direction before crossing! Do make sure it is the right direction, though. The drivers are very much not expecting pedestrians. They park on both sides of the one-way street, leaving it all rather choked up—traffic is pretty terrible.